Standard Shipping Rates - for large quantities call 1-800-480-4540 for an immediate freight quote.
Our standard shipping cost is $8.95 per 20-25 pounds of product (within 50 US states). Our online shopping cart will automatically calculate the weight of your package based on the items you have selected.
Examples of what you can expect for standard shipping costs based on $8.95 for 20-25lbs anywhere in the U.S.A.
Delivery Times
Our goal is to ship all web orders within 24 hours of receipt. Small/Medium size orders placed before Noon Pacific Standard Time are generally processed and shipped the same day. We only ship during regular business hours (Monday through Friday 8:00AM - 5:00PM PST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within 24 hours. If you need a rush status placing on your order, please call us ASAP and we will work with you to ensure we satisfy your needs.
Including a possible 24 hour processing time, most orders will arrive at your doorstep within 6 business days from order placement. See below for general delivery times:
From California to western states (west of Texas) - 2 to 3 days
From California to middle states (Texas to Indiana) - 3 to 4 days
From California to eastern states (east of Indiana) - 4 to 5 days
Will Call
If you are local, you are welcome to pick up your order. Please call 510-477-9600 ahead of time to place your order and arrange pick up.
Shipping Carriers Used
We offer some of the lowest ship rates in the U.S.A for bath salts. To do this we use UPS, USPS, and our preferred trucking company for pallets and containers. This also allows us to ship to P.O. Boxes. The carrier used will be based on weight of order, shipping cost and your distance from California. If you would like to request a specific carrier please call 510-477-9600 to make special arrangements and obtain extra details.
International Orders
No International orders are currently accepted over the web. However, international orders are accepted over the phone. Please call USA 1-510-477-9600 to make special arrangements or e-mail customerservice@sfbsc.com
Competitive Shipping on BULK Dead Sea Salts
We offer very competitive shipping rates on BULK Dead Sea Salts. However, if you feel you have found a lower rate with any other company, please also take into consideration the full cost of the order (product cost plus shipping cost). If your total order amount including shipping is less than our price, please call us and we will do everything we possibly can to beat the competition.
Shipment Tracking
Once your order has been processed in shipping, you will receive a tracking ID with shipping carrier via e-mail. Using this tracking ID, your order can be tracked at the following website depending on shipment method:
UPS - http://www.ups.com/WebTracking/track?
USPS - http://www.usps.com/
Incorrect Address, Non Deliverable & Refused Shipments
Orders that have been returned to us will be handled in a timely manner by our customer service department. If we have made an error, we will re-send the shipment to the correct address at no cost to you. If the customer has made the address error, the customer will need to pay the cost of reshipping. We are notified at the end of each month of any address corrections UPS had to make while delivering a shipment. They charge us $5.00 to $10.00 per box that requires an address correction. If the incorrect address has been given to us by the customer, the customer will be assessed this fee. If the customer has refused the shipment because they changed their mind on the order, the order will be treated as a return.
For any additional information, please feel free to give us a call 1-510-477-9600.
