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Shipping & Delivery

No more worrying about when free shipping is ending or timing your purchases just right. Based on A LOT of customer requests, 2014 will be a FREE SHIPPING year for all web orders over $20.

FREE SHIPPING ON ALL ONLINE ORDERS OVER $20

Below are our standard shipping rates - During FREE SHIPPING this year the standard rates do not apply for web orders.

Standard Shipping Rates - for large quantities call 1-800-480-4540 for an immediate freight quote.

Our standard shipping cost is $10.95 per 20-25 pounds of product (within 50 US states). Our online shopping cart will automatically calculate the weight of your package based on the items you have selected.

Examples of what you can expect for standard shipping based on $10.95 for 20-25lbs (depending on product) anywhere in the U.S.A.
1lb = $5.25

2lbs = $7.90
10lbs = $10.95

20lbs to 25lbs $10.95 (depending on volume of product)


Above are examples of our standard shipping costs to anywhere in the U.S.A. For a specific quote to your area code, please call 1-800-480-4540 for an immediate quote.  We use UPS, US Mail, and have very low shipping rates with our preferred trucking companies for pallet sizes and containers.

 

Competitive Shipping on BULK Salts - We'll beat anyone !!!

We pride ourselves on offering some of the lowest shipping rates in the U.S. for bath salts. However, if you feel you have found a lower rate with any other company, please also take into consideration the full cost of the order (product cost plus shipping cost). If your total order amount including shipping is less than our price, please call us and we will do everything we possibly can to beat the competition - 1-800-480-4540.

 

Delivery Times

Small/Medium size orders placed before 3:00PM Eastern Standard Time or Noon Pacific Standard Time are generally processed and shipped the same day (larger orders will ship within 24hrs). We only ship during regular business hours (Monday through Friday 8:00AM - 5:00PM PST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted immediately. If you need a rush status placing on your order, please call us ASAP and we will work with you to ensure we satisfy your needs.

Including a possible 24 hour processing time, most orders will arrive at your doorstep within 5-6 business days from order placement. See below for general delivery times:

From California to western states (west of Texas) - 2 to 3 days

From California to middle states (Texas to Indiana) - 3 to 4 days

From California to eastern states (east of Indiana) - 4 to 5 days

 

Will Call

If you are local, you are welcome to pick up your order. Please call 510-477-9600 ahead of time to place your order and arrange pick up.

 

Shipping Carriers Used

We offer some of the lowest ship rates in the U.S.A for bath salts. To do this we use UPS, USPS, and our preferred trucking company for pallets and containers. This also allows us to ship to P.O. Boxes. The carrier used will be based on weight of order, shipping cost and your distance from California. If you would like to request a specific carrier please call 510-477-9600 to make special arrangements and obtain extra details.

 

International Orders

International orders are currently not accepted over the web. Please contact customer service for details on international orders by calling 1-800-480-4540 or e-mail customerservice@sfsalt.com

 

Shipment Tracking
Once your order has been processed in shipping, you will receive a tracking ID with shipping carrier via e-mail. Using this tracking ID, your order can be tracked at the following website, depending on shipment method:

UPS - http://www.ups.com/WebTracking/track?

USPS - http://www.usps.com/

 

Incorrect Address, Non Deliverable & Refused Shipments
Orders that have been returned to us will be handled in a timely manner by our customer service department. If we have made an error, we will re-send the shipment to the correct address at no cost to you. We are notified at the end of each month of any address corrections UPS had to make while delivering a shipment. If the customer has made the address error, the customer will need to pay the cost of reshipping at a rate of $11.00 per box. If the customer has refused the shipment because they changed their mind on the order, the order will be treated as a return.

 

For any additional information, please feel free to give us a call 1-510-477-9600.

Free Shipping Disclaimer
Our free shipping offer applies mostly to products shown on the web in standard retail and low volume bulk sizes. If a free shipping special is returned, you will be responsible to pay for any shipping charges incurred to ship to you and back from you. Depending on your location and the product chosen, large volume orders and wholesale/discounted orders on the web may not be eligible for free shipping - This does not occur too often, but if an order placed online with free shipping is not eligible you will be immediately notified and we will work with you to ensure the lowest shipping rate possible.

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    We are the salt of the Earth. From our luxurious bath salts to our worldly gourmet salts, we strive to keep you impressed. Our philosophy takes root in harnessing natural mineral sea salts to increase your well-being from the inside out. Our core mission is to increase our customers understanding of the wondrous benefits of sea salt.
     
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